Articles Tagged ‘Mobile apps’

Do You REALLY Want An App For That?

Thursday, June 14th, 2012

The world is not how we once knew it. Technology has made such an astounding change to our every-day lives. There are apps for everything – from finding where you are, where you’re going, what to eat, when to exercise, to record a TV program, to check to make sure your garage door is down to even doing a home inventory on your smart phone. I’ve been reviewing all the apps related to the home inventory industry, and there are so many it makes my head spin!

Should you use one of these apps? There is no definite answer. No more than when someone asks if they should hire our home and business inventory service to do it for them. The big questions are:
If you had an app to do it yourself, would you? (free software has been available for years…have you done yours yet?)
Would you keep it current if you did create your own?
What happens if you lose your phone?
What if the company who puts the app out decides to stop supporting it?
What happens if the app is no longer available?
Who owns your information?
If you change phones, would the app transfer to your phone, or would you have to recreate your entire inventory?

If you’re the type of do-it-yourselfer, it’s worth checking into the apps. But do your due diligence and make sure your information is safe and only accessible to you. And also do an inventory of yourself. Would you really do it, and do it thoroughly enough to be of benefit when you need to file a claim? Really?

Cindy Hartman
Hartman Inventory, LLC
317-501-6818
cindy@hartmaninventory.com

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Here’s an App to Get Excited About!

Wednesday, June 13th, 2012

If you’ve met me, then you know that I am a huge fan of the power of daily practices to propel you to the desired results that you want. Having a daily practice of quite time (prayer and or meditation), followed by visualization, affirmations and writing gratitude lists is one of the most powerful daily practices that we can do.

My good friend, Alissa recently shared a new app with me that is worth spreading the word about. It’s called Inspire! The app is designed to help users create and visualize personal and professional values and goals. It even helps you to achieve those through weekly planning.

To read more about a great tool that may help you to focus on what matters most, click here

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Here’s an App to Get Excited About!

Monday, April 16th, 2012

If you’ve met me, then you know that I am a huge fan of the power of daily practices to propel you to the desired results that you want. Having a daily practice of quite time (prayer and or meditation), followed by visualization, affirmations and writing gratitude lists is one of the most powerful daily practices that we can do.

My good friend, Alissa recently shared a new app with me that is worth spreading the word about. It’s called Inspire! The app is designed to help users create and visualize personal and professional values and goals. It even helps you to achieve those through weekly planning.

To read more about a great tool that may help you to focus on what matters most, go to:
http://innova-mobile.com/ima/InspireApp.aspx.

Deseri Garcia
Vida Aventura
317-362-4898
www.vidaaventura.net

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DO YOU WANT TO IMPROVE YOUR CUSTOMER SERVICE? TRY ONE QR CODE AT A TIME

Friday, April 15th, 2011

The field of customer service is very different than it was a couple of years ago. For instance, follow up meant calling your customer after the order. Now follow up may also mean having a QR code for your business. Social media and mobile communication are moving so fast it’s hard to keep up with the changes, but if you want to deliver the best customer service you will have to keep up with the trends. Customer service has made so many changes and taken so many new paths it’s hard to know where to begin. Consider the following interview as another way to look at your follow up and customer service.

Interview with Irene Williams, owner of QRHere, LLC

While at Crossville’s (manufacturer of porcelain stone products) booth at Surfaces (trade show for floor covering industry, held annually in Las Vegas) , I noticed that several of their products had QR (Quick Response) codes; this was the first time I had seen codes used in this way. I turned around and ran into Irene Williams, digital marketing communications and copywriting expert and developer of Crossville’s QR code program and accompanying smart phone app. I’d previously connected with Irene on Facebook, and was finally going to talk with her about her new venture, QRHere, LLC. I must admit, I thought I was up on most things, and then I had a conversation with Irene ; she’s light years ahead of me.

For those of you new to the topic, QR codes are a kind of 2-dimensional bar code. You may hear the phrase “mobile tag” referring to these marks as well. These codes bring digital content to the physical world. Using an app on your smart phone you can scan these QR codes or mobile tags, and you’ll be immediately taken to digital information—very often a web page.

With QRHere, Irene has created a way to make QR codes true Customer Relationship Management tools. While the experience with most QR readers ends on a history log on the smart phone, Irene’s app connects to an online account. When someone with an account scans an item on the smart phone, that information can be revisited later online. That’s a pretty handy feature for anyone selecting tile products. On the flip side, the brand that created the code—in this case, Crossville—is able to better understand what products are getting interest in the market and to know what specific customers are interested in.

That’s a lot of information from one little digitized square on the back of a tile sample!

Irene has been in marketing and PR for 19 years, 13 of those with a niche in the tile/flooring industries. I couldn’t help but ask her a few questions about her QR code venture.

Irene, how did you get into this?
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