Trends Category

Want to Improve Your Sales and Your Business? Go Back to the Future

Friday, July 1st, 2011

Can you remember this?

All of a sudden retro commercials seem to be in. The latest Geico commercial, “Do dogs chase cats” features a car chase (the photos look like old sepia print) with old cars and the old adage about dogs chasing cats. If you’re like me, you’re not only looking at the cats and dogs but you’re looking at the other familiar things in the commercial. You’re probably looking at the cars and the background. All of these things bring you back to a nostalgic time. Just for a moment you forget the reality of the non-existent housing market, high jobless rates and the price of food and gas. In other words, these ads are producing positive feelings.

Let’s go back to why and how people buy. Buying is first emotional and then justified with logic. The internet has changed the customer. Customers are coming into buying situations armed with plenty of ammunition and are no longer dependent on the salesperson. They have the Internet and their Facebook friends and Citisearch; all of which can provide information on products and services. The information they’re receiving is logical, what we need to do is add the emotion. What better emotions to add than those that make us feel good?

Studies show that advertisements showing surprise and joy are both hugely effective in concentrating attention and retaining viewers.

If you’re looking to keep the audience’s attention, surprise is the most effective. On line videos that engage the audience with surprise have a higher retention rate than any other. However, the particular effects of each emotion varied. If you are looking to monopolize the audience’s attention, surprise is the most effective emotion. The more surprising the ad, the longer the customer stays to watch. Hence the Geico commercials such as “does it really take two to Tango?” It seems that all of their ads are joyful, funny or both. They are also nostalgic.

What does this mean for your business? read full article »

  • Twitter
  • LinkedIn
  • Digg
  • Technorati
  • Facebook
  • del.icio.us
  • StumbleUpon
  • Google Bookmarks
  • email
  • RSS
  • FriendFeed
advertisement

Excerpts from Anyway: The Paradoxical Commandments

Tuesday, June 21st, 2011

I am a recent graduate of the Stanley K. Lacy Executive Leadership Series, which is Indianapolis’ premier leadership program.

During our final retreat, Dr. Kent Keith presented thoughts on servant leadership through the lens of The Paradoxical Commandments. I thought I would share these with my readers for two reasons. Number one, Dr. Keith is the epitome of educational success – he is a Rhodes Scholar, PdD, EdD, JD, Harvard and Oxford grad. I like to listen to what smart people have to say and his resume is outstanding. You don’t get much smarter than him.

The second reason is that leadership is hard. Yup, I said it. Leadership is hard. The thoughts that nag leaders as they press toward the mark of their vision can sometimes derail them, and Dr. Keith’s commandments can help you deal with the head trash and stay on course.

Here they are, ten of Dr. Kent Keith’s Paradoxical Commandments on Leadership:

1. People are illogical, unreasonable, and self-centered. Love them anyway.

2. If you do good, people will accuse you of selfish ulterior motives. Do good anyway.

3. If you are successful, you will win false friends and true enemies. Succeed anyway.

4. The good you do today will be forgotten tomorrow. Do good anyway.

5. Honesty and frankness make you vulnerable. Be honest and frank anyway.

6. The biggest men and women with the biggest ideas can be shot down by the smallest men and women with the smallest minds. Think big anyway.

7. People favor underdogs but follow only top dogs. Fight for a few underdogs anyway.

8. What you spend years building may be destroyed overnight. Build anyway.

9. People really need help but may attack you if you do help them. Help people anyway.

10. Give the world the best you have and you’ll get kicked in the teeth. Give the world the best you have anyway.

Jamar Cobb-Dennard
President
Rainmaker Marketing Group
jamar@jamarspeaks.com

  • Twitter
  • LinkedIn
  • Digg
  • Technorati
  • Facebook
  • del.icio.us
  • StumbleUpon
  • Google Bookmarks
  • email
  • RSS
  • FriendFeed
advertisement

The Five Decisions

Wednesday, June 15th, 2011

Tough decisions and business go hand in hand. Having many options of what to do, which path to follow, can make any corporate executive second guess the right decision for his or her company. Just making one bad choice, bad business partnership, bad product launch can heave the company down a undesirable course.

The right decision today may be the wrong decision in five years. Many times these “tough decisions” evolve over time. Being aware of your company’s BIG PICTURE while making these decisions is a must. Being committed to the decision – being clear, concise and having the employees buy-in to the chosen course will keep you from being lost in a sea of vagueness. In today’s marketplace having a vague purpose will take you down as fast as a cheetah taking down an antelope. Not good!

5 Major Sales and Marketing Decisions:

1. Who is our ideal client?
After you’ve made that first sale, continue to analyze your customers and potential clients. Research their demographics as well as where they are located. Know their psychographics – what do they like to read? Do they own a pet? Do they spend their money on new electronics or are they savers? Pay attention to the purchasers who “refer to a friend,” pay their bills on time, blog about their great experiences, advise on improving your services and even purchase from your business partners. Studying this information, knowing who are your customers will help you decide who are your “best” customers. It will help you decide if you need to adjust your target audience.

Many small business owners whom I work with as a business coach understand that there are big decisions in the marketing process. For others, it’s hard for them to believe that in the business to business world this process is reachable. They don’t believe that this business intelligence is obtainable or they choose to only focus on the immediate gain. They forget that by studying where they’ve been (former purchasers), they will see a big pay off where they are going (the best purchasers). Corporate American hungers for the business intelligence that is cutting-edge, progressive and genius. It hungers to leverage the new sales, marketing, promotion and cost-saving tactics that develops in the small business culture.

2. Why do people work with us?
read full article »

  • Twitter
  • LinkedIn
  • Digg
  • Technorati
  • Facebook
  • del.icio.us
  • StumbleUpon
  • Google Bookmarks
  • email
  • RSS
  • FriendFeed
advertisement

How to Get $4 Billion from a Million

Tuesday, June 14th, 2011

There was an interesting article in the Wall Street Journal over the weekend about Midwesterner Eric Lefkofsky, a serial entrepreneur, and how he turned $1 million into $4 billion in less than 3 years. The article has a number of tips I think are useful to the small business owner.

Groupon filed for IPO offering as an e-commerce company with a value pegged somewhere north of $20 billion. Eric Lefkofsky was listed as the largest shareholder with 21% of the stock, which would turn his $1 million investment into $4 billion. Groupon offers daily deals on goods and services to consumers in partnership with local merchants. One of my clients has used Groupon for the last 18 months with amazing results – their process works. Groupon is one in a series of start ups for Lefkosky, he has done this before, so he must have something that works well.

One of the most interesting aspects of the article was when he defined his key guiding business principles’ “enter big, fast growing markets; change course when things are not working and use data as your guide”. What portion of this business principle is applicable to your business?

Entering big – fast growing markets
Change course when things are not working
Use data as your guide

What I consistently see with business owners in the Midwest; they don’t change course when things are not working. This happens because most violate the third part of Lefkofsky’s rule, using data as your guide. They don’t have, use or develop good data sources to guide the progress of their company and therefore when the company gets off course, they don’t know it until: 1) the stress builds to the breaking point, 2) they have problems with cash flow, 3) financing issues or 4) personnel issues. Another example for you sailors; the captain of a ship will chart his course on a map and then use a compass and GPS readings to determine the progress on that course to the ships destination. The captain knows continually how he is doing relative to his end objective.

Eighty four percent (84%) of business owners don’t chart a course before they start the New Year, a new month or even a new week. So when the company makes a fatal error, it is hard to detect it until a catastrophe happens. Eric Lefkofsky invested $1 million in 2008 and in the last 2.5 years, he has already sold part of his stock for $300 million to investors before announcing the IPO in which he could make another $4 billion. Sounds like he is on to something here.

Dan Lacy
Growth & Profit Coach, Financial Strategist, Cash Flow Doctor, CEO Mentor
dan@dynastybuilder.com
phone: 765-644-8887

For the last 25 years, we have helped business owners get very good at 3 things: 1) developing the flow of data to guide the business, 2) charting the course for successful growth and 3) identifying trouble before it even becomes a small irritant. If you are frustrated with the performance of your business, contact us for a free, confidential evaluation. We will send you our latest business survey that will give you a very good indication of where your challenges are. It is easy and free.

  • Twitter
  • LinkedIn
  • Digg
  • Technorati
  • Facebook
  • del.icio.us
  • StumbleUpon
  • Google Bookmarks
  • email
  • RSS
  • FriendFeed
advertisement