I am a recent graduate of the Stanley K. Lacy Executive Leadership Series, which is Indianapolis’ premier leadership program.
During our final retreat, Dr. Kent Keith presented thoughts on servant leadership through the lens of The Paradoxical Commandments. I thought I would share these with my readers for two reasons. Number one, Dr. Keith is the epitome of educational success – he is a Rhodes Scholar, PdD, EdD, JD, Harvard and Oxford grad. I like to listen to what smart people have to say and his resume is outstanding. You don’t get much smarter than him.
The second reason is that leadership is hard. Yup, I said it. Leadership is hard. The thoughts that nag leaders as they press toward the mark of their vision can sometimes derail them, and Dr. Keith’s commandments can help you deal with the head trash and stay on course.
Here they are, ten of Dr. Kent Keith’s Paradoxical Commandments on Leadership:
1. People are illogical, unreasonable, and self-centered. Love them anyway.
2. If you do good, people will accuse you of selfish ulterior motives. Do good anyway.
3. If you are successful, you will win false friends and true enemies. Succeed anyway.
4. The good you do today will be forgotten tomorrow. Do good anyway.
5. Honesty and frankness make you vulnerable. Be honest and frank anyway.
6. The biggest men and women with the biggest ideas can be shot down by the smallest men and women with the smallest minds. Think big anyway.
7. People favor underdogs but follow only top dogs. Fight for a few underdogs anyway.
8. What you spend years building may be destroyed overnight. Build anyway.
9. People really need help but may attack you if you do help them. Help people anyway.
10. Give the world the best you have and you’ll get kicked in the teeth. Give the world the best you have anyway.
Jamar Cobb-Dennard
President
Rainmaker Marketing Group
jamar@jamarspeaks.com





Want to Improve Your Sales and Your Business? Go Back to the Future
Friday, July 1st, 2011Can you remember this?
All of a sudden retro commercials seem to be in. The latest Geico commercial, “Do dogs chase cats” features a car chase (the photos look like old sepia print) with old cars and the old adage about dogs chasing cats. If you’re like me, you’re not only looking at the cats and dogs but you’re looking at the other familiar things in the commercial. You’re probably looking at the cars and the background. All of these things bring you back to a nostalgic time. Just for a moment you forget the reality of the non-existent housing market, high jobless rates and the price of food and gas. In other words, these ads are producing positive feelings.
Let’s go back to why and how people buy. Buying is first emotional and then justified with logic. The internet has changed the customer. Customers are coming into buying situations armed with plenty of ammunition and are no longer dependent on the salesperson. They have the Internet and their Facebook friends and Citisearch; all of which can provide information on products and services. The information they’re receiving is logical, what we need to do is add the emotion. What better emotions to add than those that make us feel good?
Studies show that advertisements showing surprise and joy are both hugely effective in concentrating attention and retaining viewers.
If you’re looking to keep the audience’s attention, surprise is the most effective. On line videos that engage the audience with surprise have a higher retention rate than any other. However, the particular effects of each emotion varied. If you are looking to monopolize the audience’s attention, surprise is the most effective emotion. The more surprising the ad, the longer the customer stays to watch. Hence the Geico commercials such as “does it really take two to Tango?” It seems that all of their ads are joyful, funny or both. They are also nostalgic.
What does this mean for your business? read full article »
Tags: Buying process, indianapolis small business, Sales, Sales process
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