Blog Category

Profit – The Truth

Monday, May 14th, 2012

Too many business owners struggle with the importance of pursuing profit in their businesses. You probably struggle with this in your business, too. Why do I use the word “struggle”? Because there is little reinforcement or support for the importance of profit from bankers, accountants, our professional peers, or even those we spend time with in our personal lives, including family and friends.even our church families. This lack of understanding and support, combined with what you hear 24/7 from news outlets have managed to turn “profit” into a six-letter obscenity. Frankly, our culture knows very little about business, and it’s this underlying knowledge deficit that has made profit synonymous with greed.

But make no mistake: Profit is the most powerful term in the business lexicon. Despite this revelation, we too often forget what profit can do for us in our businesses. Let me define for you why profit must be a prime objective for your business:

Profit increases cash in the business: Profitable businesses grow their cash position if they are not using that money to reduce debt. So if you want more
working capital (and have cash-on-hand for just about anything), profit will create this opportunity.

Profit increases equity in the business: Profitability (flowing into retained earnings) is the primary way to increase equity in your business. The amount of
equity directly impacts leverage and this impacts how fast your revenue can grow.

Profits provide more money for shareholders: When a company is profitable, dividends can be paid to those who have invested in the business. In other words, their risk
can be rewarded.

Profit increases the ability of the company to borrow: The debt-to-worth ratio is one of the key elements lenders look at to determine if a business will be granted
more debt. If the company has three dollars in debt for every dollar in equity, borrowing more money is probably not a viable option. Profit is the key to help
leverage your ability to borrow.

Profit funds growth: Growing revenue creates growth in accounts receivable, inventory and other assets. If one side of the balance sheet grows, the other side
has to keep up and that only happens with increases in liabilities and equity. Businesses that are not profitable will have limits on revenue growth.

Profit pays down debt: Profitable companies will pay down debt much faster than those businesses that are just getting by. Profit becomes cash which can be used to
reduce or pay off debt.
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Would a “Makeover” Improve Your Customer Service?

Friday, May 11th, 2012

Quaker Oats man loses double chin

I heard that Larry, the guy on the Quaker Oats logo, just got a makeover.

The Quaker Oats PepsiCo brand is 134 years old. and Larry is looking a little tired. Since his makeover his double chin is gone and his hair is a little shorter. If you look closely, he looks like he lost about 5 pounds. Just the loss of his chin makes him appear younger. With some minor changes it changes the feeling of the brand.

They left the crow’s feet around his eyes because removing them would make him too too young!

Can you really look too young?

The Quaker Oats company was founded in 1901 so it was time for a makeover. Larry’s Quaker cousin, Aunt Jemima, traded in her bandanna for a new hairdo several years ago so she was less of a “mammie.”

She also lost 100 pounds. It’s probably time for another new hairdo.

The Jolly Green Giant has become nicer over the years, more friendly but always in good shape. But maybe his language needs to be brought up to-date and he should stop yelling “ho.”

These are subtle changes but nevertheless make a difference. They make a difference to the brand and the customers.

Of course it started me thinking: Why did Larry need to lose five pounds?

One reason is that Quaker Oats represents itself as a healthy choice cereal,one which promotes energy and the ability to lower cholesterol, and Larry doesn’t look that good. It goes together, the cereal is good and Larry looks good.

Would the customer think that Larry looks bad because he doesn’t eat Quaker Oats? Or if I eat Quaker Oats would I look like Larry? Larry represents the Quaker Oats brand and his looks need to be consistent with his brand of “good health.”

How about your brand? Who is your brand connecting to and who is your customer? How are you representing your brand? Are you and the brand looking tired and old?

What are you doing to update you and your brand?

Let’s face it; the baby boomers are working hard at staying young and living a healthy lifestyle. One of the payoffs should be looking better but it’s obvious what you eat and drink can’t change everything. So what does this mean to your business?
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Are You a Hunter or a Farmer…When It Comes to Selling?

Thursday, May 10th, 2012

SerinaKelly

Some History

I can too easily answer that question for myself – I’m a farmer, but then again, I am in the business of relationship marketing and a social worker at heart, so it makes sense. First off, let’s cover a little history. Let’s go way back – when we were nomadic people, yes, years back, like 10,000 years ago – and we were definitely by far hunters – finding our dinner, killing our dinner and moving on when the dinner had been depleted. Then we started to cultivate a bit more – agriculture started to take shape, and we slowly started working the land and planting gardens. We started adapting to the farming culture.

Then the concept of hunting versus farming was put along side with the origin of ADHD with the writings of Thom Harmann. His point of view was that medicating a child that might be better at hunting (i.e – easily distracted because they notice small movements in the brush) – the whole thought of scan, scan and pounce – so they can sit quietly at school teaching the ways of “farming” doesn’t make much sense at all. The farmer, when relating it to ADHD and a child, are the ones who are extremely good at endless hours of homework and projects, but just don’t ask them to switch gears very fast, which can be troublesome in our fast-paced and ever-changing world.

In the Business World

I can tell you, the whole hunter mentality I see alive and well in many entrepreneurs I meet. Are they ADHD/ADD? Many of my entrepreneur friends may not have been diagnosed with it, but they do joke about it!

So, let’s dive into what I view as the definitions and some pros and cons of each – now remember, these are my definitions:

Hunter – someone who is engaged in new business development – finding opportunities to push their feet and entire bodies in the door and making that sale. They take quick action and are not too concerned at building a lasting relationship as they need to fill their pipeline and get sales in the door. They prowl for the next sale then move on.

Characteristics: take charge, vision, aggressive, prospector, competitive, always be closing, pitcher, entrepreneurial spirit

Pros: great for start-up companies as they need business NOW; usually A-type personalities who get things done and can be laser-focus and accomplish incredible results in a short amount of time

Cons: usually are more focused on themselves instead of others as they want the sell now or they are moving on; always trying to sell; may not listen to find out the real issues with clients; usually no follow-up (on both ideas or prospects); mentality of one and done in many cases
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Bad Money

Tuesday, May 8th, 2012

ScottManning

Okay, so, there is actually no “bad money”, but there are bad, destructive, detrimental ways to make money and certainly people to make, take, share it with.

Today I’d like to talk with you about something critically important to your long term success and more importantly, your sanity and lifestyle. Although by the clinical definition of insanity/sanity, I’m sure it exists, but I don’t believe you could classify any entrepreneur’s mind or life or business as being sane, at least not all of the time.

Anyhow, back on point – you must always be monitoring and assessing not just the
money you make, but how you make the money – what are you doing, being, giving up,
obligating yourself to in order to exchange your “resources” (meaning life, time,
energy, people, money, brainpower, etc) in order to receive money.

Of course there are those societal judgments put on how people make money through
illegal measures and immoral ventures, but there are also criticism for money made
from the internet, paid to professional athletes, selling of certain products, and
on and on.

The power of all of this is you get to choose what, how, who, when, why you make money.

The message today is not about those 5 things, rather the consequences of your
choice. And I use the word consequence intentionally, but, you could say result,
outcome, responsibility or other words.

Many I talk about your principle based business and life decision
making process, about setting priorities, about goals, ambitions, and the “reasons”
and purpose why you are doing what you are doing.

But, do you often look at the flip side of things, which is what I’m discussing here.

If you feel stuck, uneasy, uncertain, or anything other than confidently focused and
deliberately driven in a direction for your business and life it is because you are
ignoring some “consequence” of a decision you’ve made that is standing in your way
of further, faster, more fruitful progress.

As example, I often say not all clients or customers are created equal, not all
means of making money are created equal because the same amount of money is not the
measuring stick it is what you had to do to get the amounts.

At the beginning of this year my brother and I made a decision to eliminate income
streams from our business that were not congruent with our future vision, that were
holding us back taking time and energy away from the direction we really wanted to
go. Keeping that money was short term gratification not long term ambition focused
and principled by how, why, when, where, what we wanted to be doing.
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