If you’re running a small business of nearly any variety, it’s incredibly important to understand who your niche market is. Unless you’re one of the Wal-Marts or Amazons of the world, you definitely do have a niche and being able to define and cultivate it will help you with improving your web analytics, increased sales revenue, and robust brand management. Here are 3 tips for catering to your niche through social media:
Offer promotions, contests and incentives. Creating a verdant garden of discount possibilities, savings, and incentives is one of the best ways to cater to your niche. In short, people like getting stuff for free. They also like to compete for free things, so hosting contests on your social media sites, such as Facebook or Twitter, is a great idea for creating an online stir. Have a logo design contest, or a viral video contest and host it through YouTube. Inviting user generated art and design can be a tremendous boon. Also, promote your brand on Foursquare, where you can offer discounts on products in exchange for check-ins.
Promote valuable independent resources. Customers respect a company or site that is not afraid to refer to others. For example, if you’re running an online education forum and your site lacks decent tutorials, you should provide links to great sites that do have tutorials such as the Khan Academy or Open Culture. Not only will this enhance your community, it can lead to you getting linkbacks, blogroll features, and considerable street cred. There’s always the opportunity that later on you will be to partner with these other sites in a way that is financially agreeable to both of you. In short, put your money where your mouth is—if you claim to be “the leading authority on…” don’t tolerate obvious gaps in your knowledge base.
Use media effectively. Consider having a YouTube video of the day that is relevant to your niche. See the previous tip about viral video contests. Many companies use online video as vehicle for ingenius marketing campaigns in which the consumer ends up doing your marketing for you. Or consider having a photo contest through Tumblr, Flickr, or Imgur. Beyond just video and photos, investing in some research as to what kinds of visual aesthetics your niche prefers can go a long way. You don’t have to get too psychological about it, but your website and company ethos should appeal visually and emotionally to the demands of your community. For example, if your niche is science fiction, a general space-age aesthetic wouldn’t be too cheesy would make your fans feel at home.
Appealing to your niche market is one of the most important elements of running a small business. Investing considerable effort and resources into defining who your niche is and how you will reach them is an excellent idea for the present and future.
kyle lacy
ExactTarget
(blog) www.kylelacy.com
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Social Media Consultants Tend to Reheat Leftovers
Friday, January 6th, 2012Social Media Consultants Tend to Reheat Leftovers
There are a couple of things that I try to keep constant in my life. One of them happens to be reading Seth Godin’s blog every morning. The post for today caught my eye because of the title, The New Lazy Journalism. The post is excellent because Seth brings up an interesting point that we all need to understand as marketers.
From Seth’s post:
We don’t need paid professionals to do retweeting for us. They’re slicing up the attention pie thinner and thinner, giving us retreaded rehashes of warmed over news, all hoping for a bit of attention because the issue is trending. We can leave that to the unpaid, I think.
The hard part of professional journalism going forward is writing about what hasn’t been written about, directing attention where it hasn’t been, and saying something new.
(Back to Kyle) The random mention of paid professionals retweeting was a little off topic… in my opinion. However, it does bring up an interesting point.
In a world where days mean nothing and seconds are everything… how do you create content that is new? How do you create something that will be shared? Not because it is a trending topic but because it is original. And because it helps your bottom line.
There are many social media consultants who talk about retweeting, friending, following, building content calendars, and automating tasks. I’m at fault as much as the next… we create content calendars and systems in order to gain more attention online… and we tend not to focus on the important part of the overall puzzle.
Systems and automation are important but only a small part of the puzzle.
One extremely small part…
The biggest puzzle piece should be – our content. The biggest issue in marketing, content creation, and story telling is the lack of…. actual content. Real content! New content!
Let’s say you are having a dinner with important guests. It is important that you find a professional cook… because frankly… you are terrible at cooking. When interviewing for the meal… are you going to hire a professional cook to reheat the leftovers or create a meal that will dazzle?
The same applies to your marketing.
I’m still an advocate of creating your own content but if you need to hire a professional… talk about real content. What does it mean to them and how does it drive revenue.
kyle lacy
(blog) www.kylelacy.com
(join) www.smallerindiana.com
(tweet) kyleplacy
Tags: blogging, indianapolis small business, Kyle Lacy, Social Media
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