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HE WANTS TO KNOW WHAT – SHE WANTS TO KNOW WHO

Tuesday, May 1st, 2012

Women do not like to talk about their accomplishments, they feel that it is bragging which is unlady like and impolite. Ladies, there is a big difference between “bragging” and sharing your accomplishments, and the latter is important if you are going to network effectively with men. Listen to men talk to one another when they are networking and you will hear them tell each other about what they do, who they know, what schools they have gone to, what deals they have closed, even what things they have accomplished. Here is a comment left in our survey;

#280 When I meet with women to network and discuss business I find we spend about 90% of the time getting to know each other, we discuss family, who we are, our backgrounds , etc. then we spend about 10% of time talking about business. When meeting with men I find we spend 10% of our time getting to know each other and 90% of our time talking about business. Both approaches are effective, but I enjoy networking with women more.

When women hear men talking they often think they are egotistical and bragging. The reality is they are building credibility with one another, when they are duly impressed they go off and do business with each other.

Women on the other hand speak to relate to each other, they are looking to learn more about the person, who are they, what do they have in common, do they like each other, do they want to help one another? When they feel they have a connection they go forward and build a relationship of support.

#220 In my experience, women tend to network intuitively, but they tend to focus on relationship issues. Men tend to network by design, and they tend to focus on business issues.

#178 I find that most women who network are definitely more interested in developing a relationship and then business later. Most men get right into the conversation of ”so what do you do?”

Now, put a man and a woman together at a networking event and you will find they completely miss the mark when they are communicating to one another. He is telling her all about his accomplishments while she is trying to find a way to relate, he walks a way wondering why women cannot just talk about business, and she is wondering why they have to be so egotistical! They have missed the connection.
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5 PROBLEMS YOU COULD AVOID BY HAVING A TARGET MARKET AS PART OF YOUR REFERRAL STRATEGY

Wednesday, April 11th, 2012

I met with one of my clients yesterday and we talked about his target market, I had a conversation with a friend who runs her business and we talked about her target market. I had a phone call with a potential referral partner to discuss our referral strategy and we talked about our target market.

It seems that Target Market is an important subject, and one that every business should focus on clarifying. So why does it seem so difficult, for businesses and solopreneurs to identify a target market? Not having clarity on this topic creates a whole host of problems;

1. You spend your marketing money using an ineffective shotgun approach that nets low value results.

2. You find yourself networking at completely inappropriate places. If I sell cars and I know that 65% of all new car purchasing decisions are made by women, then I am going to go network with women and other businesses who sell to women, not a room full of men.

3. You end up having the wrong conversations with the wrong people at the wrong time. Because you are looking for anybody who needs your services you waste a lot of time talking to everybody even when they are the wrong somebodies.

4. You cannot develop a good referral partner and you end up with a lot of sources who are referring you low level, low value leads. A good referral partner has the exact same target market as you do, you are focused and you have a strategy for developing referrals.

5. You miss great opportunities because you are so busy taking care of the low value clients and customers that your high value opportunities are passed by.

10% of your clients create 80% of your income and 10% of your clients suck up 80% of your time and generate little income, why would you use shotgun approaches that only net you more of the latter? If you focus on the top 10%, spend your time and money seeking more of them, the other 80% will just show up and you will be able to regularly clear out the bottom 10% thus freeing up your time to nurture the top 10%.

Hazel Walker
Referral Institute, llc
BNI
hazel@bni.com

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USE THESE 3 STRATEGIES TO BUILD CREDIBILITY WITH WOMEN

Tuesday, March 27th, 2012

After surveying 12,000 men and women world wide about referrals and networking we learned that, knowing a person’s level of competency was the most important characteristic for referring a person for women, and
women more than men felt that they needed to try the persons product or service prior to giving them a referral.

This is key information for you to know if your referral strategy is to gain more referral from women to their network of other women. Many women feel that it is important to try your product or services prior to recommending or referring them, unfortunately we cannot try every persons products and services. This is one of the reasons that Angie’s list became so popular, it made it easy for women to read what their neighbors were saying about the people hired to do work for them. I was never a subscriber to the list but many of my friends were and I could call them and ask them who was getting the best reviews. Unfortunately, many of my friends have dropped their subscription as the list went public, but I know that I can still call my friends and they will give me their opinion on local service people they or their friends have used. I can count on it!

So, what can you do to help women trust your level of competency if they themselves have not used your product or service? Here are 3 Tips that will help you gain trust and word of mouth with women in your network.

1. Give them free samples, free trials or a one time reduced cost. Companies have been doing this for years when they are trying to engage females in a word of mouth campaign. Women will often do this with products between friends, I had a friend using a certain type of hair product called WEN that I was interested in but it was a little bit pricy so I was reluctant to order it with out trying it so Lindsay gave me some her to try out. Today I have a standing order for the WEN products. Companies like Mary Kay Cosmetics have always known that if you let them try it out first they will buy more later.

2. Get great testimonials! Ok, I know you know this one but are you doing it? Are asking for testimonials? When you get them what are you doing with them? Go beyond the written testimonial, while they are great to have, the best ones are the ones where you ask your clients if you could interview them while you tape the interview with a flip cam. Companies like 12StarsMedia make the flip cam video branding seamless, easy and cost effective. When I go to a website and see video after video of testimonials from customers, I am more likely to choose your services over a competitors and that is even higher if someone I know has used the service and spoken highly about it.
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NETWORKING OR CREATING A REFERRAL STRATEGY

Thursday, March 8th, 2012

Networking, one of the most popular activities in the business world. It is written about, talked about, videos are done, trainings are held, books are written, and blogs blogs blogs all about networking. Most of them say the same things over and over, leaving you with “Tips” and “Sure Fire Way” to network better. If you are networking as a way to grow your business, then you really want to create a strategy for developing referrals and business from you networking activities.

There are steps to creating a referral strategy for your business, and it starts with creating the foundation. Understanding why you are in business and what drives you to do what you do is key to having a business you love. When there is passion in what you do it comes through and people are attracted to you, they want to be around you and they are happy to refer business to you.

Hazel Walker
Referral Institute, llc
BNI
hazel@bni.com

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