Do me a favor. Tell me what you did this past Monday.
Tell me exactly what you accomplished from the moment you got into your office until the minute you left. If you’re like most business owners, your answer is something along the lines of “When I got to the office I had 137 emails, 4 voice mails and I just dove into it.”
Now, I want you to consider a similar question. If I asked you on a Friday afternoon what you got done during the week what would you say? Again, I typically hear something like, “It’s Friday already? I’ve been putting fires out all week!”
Unfortunately, I can’t promise you that planning will eliminate all of the challenges you deal with each week. However, I can assure you that a few minutes of planning each day will dramatically increase your productivity over time.
“But CJ” you’ll cry, “I’m working hard every day! I don’t take lunch and can’t remember the last time I got home before 6:30pm”. The problem isn’t the amount of hours you’re working. The problem is that you’ve got a lot of activity and very little achievement.
So, how do you change?
It’s really not all that difficult. First, get a piece of paper and break out your business into its basic components – sales, finance, operations, customer service, etc. Next, review each category and determine if there is a task/project/etc that you want to achieve during the upcoming week. Keep this list near you at all times.
Now that you know what needs to be done in order to have a successful week, make sure that you schedule time each day to work on something that was on your list.
If it’s really that simple why isn’t everyone doing it?
The reason is that planning for the future doesn’t provide us with the immediate response that we are so used to receiving. Unlike attending a meeting or responding to a customer service issue, thinking about your weekly goals 5 days in advance seems like a waste of time.
• Does your company lead you or do you lead your company?
• Do you spend your time on the most profitable activities each week?
• What if you did?
Hiring the Wrong Person
When was the last time that you had to add a new team member to your staff?
Did you view it as a strategic opportunity to improve your business?
Unfortunately, most business owners don’t understand the importance of hiring the right person. They treat this task like buying a new copy machine – it’s a pain in the butt, but it’s got to be done.
Numerous studies have shown that making the wrong hire can be disastrous. In fact, conservative estimates of turnover show that making a mistake can cost anywhere from 2 to 3 times their annual salary. Even if you are just looking for a $30,000 receptionist, that’s $60,000 – $90,000. Can your business afford a $90,000 error?
So how do you avoid these mistakes? There is no magic formula, but here is a look at the results of typical hiring methods. This study analyzed the likelihood (in percentage) that a new hire would be successful based upon the hiring method.
• Interviewing only – 14%
• Reference checking – 26%
• Personality Test – 38%
• Abilities Test – 54%
• Interest/Motivators Test 66%
• Job Matching (all of the above combined) 75%
• The message is clear – take the time to make sure that you get the right person the first time. There are a handful of useful (and relatively inexpensive) tools to help you make the right decision.How much time have you spent in the last year agonizing over a bad hire?
• How much productivity has that caused you and your staff?
• Will you hire differently next time?
C.J. McClanahan
Reachmore Strategies
317-576-8492
cjm@reachmore.com
