December 2009 Articles

Contesting the Contests

Thursday, December 31st, 2009

In the style of Hollywood disaster flicks, October saw the coincidental release of two contests intended to highlight Indiana’s best blogs. One competition, sponsored by Linking Indiana, features sixty-seven candidates divided into ten categories. Despite its name, the Top 50 Indiana Blogs program currently lists 189 entries and will take nominations through Tuesday, October 27. Both of these battles rely on public voting over the web. Both projects are great examples of how not to run an online contest.

Read the rest at: http://www.robbyslaughter.com/blog/?2009-10-26

Robby Slaughter
Slaughter Development, LLC
317.670.4563
rslaughter@slaughterdevelopment.com

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Teamwork with a Splat

Wednesday, December 30th, 2009

PaintballPhotoWith most businesses fortifying themselves against the economic struggles ahead, several Indianapolis businesses have taken the military metaphor to the next level.

Paintball.

That’s right. What started as a wannabe warrior’s chance for ephemeral
heroics has become a popular corporate training tool. According Kent Marsh, Head Referee and Field Manager at Indy Acres Paintball, several Indy area businesses are looking to paintball as a way to develop teambuilding skills.
read full article »

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Whatever Happened to Customer Service?

Monday, December 28th, 2009

DannyOmaliaI get asked that question all the time. There are lots of theories, ranging
from poor parenting and lackluster schools to the overall coarsening of our
culture. Those are certainly viable theories and of course play a role in
the Customer Service Meltdown.

But I think there’s an over riding reason service is so poor in most places
and the blame should be placed on the companies, not the employees, the
parents or the schools. Not all parents are failing. not all students are
failing. There are still plenty of great people looking to work for GREAT
COMPANIES.
read full article »

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Encourage, ask for prepayment of future payments NOW

Sunday, December 27th, 2009

scottmanningThe most important determining factor for any and all businesses to be successful is CASH FLOW – there surely isn’t a person on the earth that could disagree with that! Cash-flow is what makes or breaks a company.

The idea of accelerating your cash flow is achieved by asking people to prepay for services to be rendered or to pay in full versus making ongoing monthly payments or using any other deferral payment method. Surely you are familiar with this concept; insurance companies do it, some yellow page companies, etc. They offer a CASH discount – you see it all the time. Now let’s focus on implementing this idea in YOUR business – either initially or to a greater degree than you are currently using.
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